Replacements, refunds, or exchanges:

We fully vouch for the integrity of our products. If you have any inquiries or concerns, reach out to us with accompanying photos, and we can assist you in troubleshooting, replacing your product, or issuing a refund.

⮕ To initiate a replacement, refund, or exchange, kindly complete this form.

Order returns:

If you mistakenly ordered the wrong product or find that you no longer need or want it, you're welcome to return it to us unused within 30 days of receiving it. We request that you cover the shipping costs.

⮕ To request a return, please complete this form.

Modify or cancel order:

Please be aware that many orders are fulfilled on the same day. To ensure timely updates to your order, we recommend using the live chat feature on the site. However, if you're reaching out after hours, please fill out the form below. 

⮕ To modify or cancel an order, please complete this form.

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Still need assistance? You can contact our customer care team through email, on-site chat, or phone.

 

Utilize our on-site chat feature (bottom right corner)

 

Send an email to inquiries@capsandcompany.com

 

Call (720)-326-5223 and leave a message