Shipping & Pickup
Complimentary shipping is offered for orders surpassing $150 USD, applicable to deliveries within the contiguous 48 U.S. states, excluding Alaska, Hawaii, and U.S. territories.
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To qualify for free shipping, your total, after applying discounts, must exceed the $150 USD threshold. Regrettably, this offer does not extend to shipments destined for P.O. Boxes.
Certain items, such as large bags weighing over 20 pounds of millet, sawdust pellets, soyhull pellets, and coco coir, do not meet the criteria for free shipping.
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Please note that due to restrictions on mycelium shipments, we are unable to dispatch any living mycelium products to Hawaii.
Hot ass shipping
Caps & Company provides environmentally friendly insulated shipping solutions. Our insulated shippers can accommodate up to 4 bags of spawn each, with a flat rate of $30 for the initial shipper and an additional $15 for each extra shipper. These fees encompass the expenses associated with insulation, ice packs, and any supplementary shipping costs resulting from the increased weight due to the ice packs.
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We advise the use of insulated shippers when daytime temperatures in your location range above 80 degrees or below 50 degrees. We assure the health and viability of spawn shipped using our insulated shippers.
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Despite the insulation, it's possible for spawn to experience movement during shipping. To mitigate this, we recommend allowing the bags to acclimate to room temperature for 48 hours upon receipt before returning them to refrigeration.
Domestic Shipping
Upon completion of the processing of your order, an email notification will be sent to inform you about the shipment of your items.
If a non pre-order item is anticipated to be out of stock for a period exceeding 2 weeks, we will proceed to cancel that particular item, initiate a refund, and remove it from your order.
Shipments that include Monotub kits will be sent separately. Consequently, these kits will be dispatched separately from the rest of your order.
Unfortunately, due to restrictions on mycelium shipments, we are unable to dispatch any living mycelium products to Hawaii.
International Shipping
Due to limitations on shipping and importing mycelium products, we presently do not offer shipping services to countries beyond the U.S. and Canada.
Your order will be dispatched once all items, including pre-order items, are ready for shipment.
Owing to import restrictions, we regret to inform you that we are currently unable to send substrates, tinctures, tea, capsules, and dried mushrooms to Canada.
Please note that we levy an International Handling Fee to account for any relevant brokerage fees and duties.